All prices are in USD. Payment must be received in full before your order is processed. We accept the payment methods displayed at checkout.

Orders are processed within 3–7 business days. All orders will ship within 14 days of purchase.
Tracking information will be provided via email once the order has shipped. Delivery times vary by location and shipping carrier.

Returns are accepted within 14 days of delivery. Items must be unworn, unwashed, and in original condition with all tags and packaging intact.
To start a return, contactsupport@trueessence.cowith your order number.
Refunds will be issued to the original payment method within 5–7 business days after the return is approved.
We do not offer exchanges or store credit. Shipping costs are non-refundable unless the item is incorrect or damaged.

We reserve the right to limit or discontinue products at any time without prior notice. Adding an item to your cart does not guarantee availability at checkout.

All content, logos, product designs, and visual elements on this site are the property of True Essence – IXOYE 4:13 LLC. They may not be copied or reproduced without written permission.

For questions or support, please email us at:
support@trueessence.co