Orders are processed within 1–3 business days, and shipping typically takes 3–7 business days depending on your location.
All orders will be shipped within 14 business days maximum.

We accept all major credit and debit cards.
Gift card purchases (if offered) may be excluded from certain payment options.
We do not process payments for service bookings or consultations.

All sales are final unless the item arrives defective or incorrect.
Due to hygiene standards, underwear items are not eligible for return.
Please contactsupport@trueessence.cowithin 7 days of delivery for assistance.

All content, logos, products, and images on this site are the property of IXOYE 4:13 LLC and may not be used without written permission.

We are not liable for indirect, incidental, or consequential damages related to use of our website or products.

True Essence is owned and operated by IXOYE 4:13 LLC.

These terms are governed by the laws of the State of Florida, USA.